Frequently Asked Questions

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    We have included some commonly asked questions we receive. For more information or for a specific question you may have, please reach out to us via our website or phone us today.

    Do I need a referral from my GP to make a physiotherapy appointment?

    No. Physiotherapists are primary practitioners, meaning they are qualified to be your first point of call for any injury or condition you may need to review. However, if you have been referred by another health professional, please bring the referral with you as this will help in better directing your care.

    What should I wear for my physiotherapy appointment?

    Wear comfortable clothing that will allow your therapist to see and treat the area of injury and allow you to move comfortably. Gowns are available if required.

    Is physiotherapy covered by Medicare?

    Generally not. However, there may be an exception if your doctor has provided you with a Chronic Disease Management Plan. You may also be eligible for up to 5 sessions a year if you have the appropriate referral.

    How do I claim my private health insurance rebate for physiotherapy?

    Physio Health Clinic’s Hicaps terminal allows you to immediately make a claim on your private health insurance at the time of your appointment. How much your insurance pays will depend on your insurance provider and level of cover.

    Does Physio Health Clinic accept Third Party or Workers Compensation patients?

    Physio Health Clinic accepts Third Party and Workers Comp patients. Make sure you bring a referral from your doctor and claim.

    How long does an initial consultation take?

    Your initial consultation will be approximately 45 minutes, and follow up consultations for the same injury will be 30-40 minutes.

    How many treatment sessions will I need?

    The total number of treatment sessions you need, as well as the frequency of each session, will be variable depending on your type of injury, complexity of pain and own commitments. In your initial consultation, your therapist will give you a rough estimate of the number and frequency of sessions required to get you to your goal.

    How much will it cost me?

    The rates below apply to Physio Health Clinic’s standard physiotherapy services.

    Initial- $90, 30-40min
    Follow up- $85, 30min

    Please speak to a member of the team for more information and the associated costs of specialist physio services such as pediatrics.

    Do you have a female physiotherapist?

    Yes we do! Anwar is our female physiotherapist who has experience with Women’s health conditions as well as a lot of other general physiotherapy related injuries.

    Let us help you get back to healthy!

    Call us for an appointment 02 8719 0899 or send us a message.